FAQs

Can I Trust Dahabshiil?
Dahabshiil is a reputable and trusted provider of international money transfer services, known for its commitment to security and compliance with financial regulations. With 50 years of experience and millions of satisfied customers, Dahabshiil ensures the protection and swift delivery of your funds.

Where are Dahabshiil Offices located?
Dahabshiil employs 5,000 people across 126 countries with offices in London, Canada, Hargeisa, Mogadishu and Dubai.

How Fast Are Transfers with Dahabshiil?
Transfers are typically completed within minutes, ensuring prompt delivery of your funds.

What Are the Fees for Transferring Money?
Fees vary based on destination, amount, and payment method. Please use Dahabshiil's fee calculator for specific estimates on Dahabshiil.com. You can use our no fee promo code WELCOME for your first transaction. This promo code is valid for new customers only.

How Can I Send and Receive Money?
Send money through the mobile app or website, via credit/debit card and bank and mobile money transfers.

What Are the daily Transfer Limits?
Limits depend on the destination and method of transfer. Once you enter the destination and amount in the app or website, you will be notified if it goes above the daily limit.

How Secure Are Transactions with Dahabshiil?
Dahabshiil ensures high-level security with strict adherence to regulatory standards and uses advanced security mechanisms, including AML systems and SSL encryption, to protect your funds and personal information.

What is the connection between Dahabshiil and TalkRemit?
Dahabshiil.com is powered by Talkremit.
For UK customers, Talkremit Ltd is an Electronic Money Institution regulated by the Financial Conduct Authority of the United Kingdom, Registration number: 900825.
For Canadian customers, TalkRemit Ltd is Money Service Business regulated by the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) and registered for Money Laundering Regulations number M20348565.
For European customers, Talkremit AB is an Electronic Money Institution regulated by the Financial Service Authority of Sweden, Institution number: 59248.

What Payment Methods Are Accepted?
Payments can be made via toping up your mobile ewallet, credit/debit cards, and bank transfers on the app and website, depending on the location you are sending the money to and from.

Can I Track My Money Transfer?
You can track your transfer with the app or through Dahabshiil’s website. You can also contact customer service if you have any questions about your money transfer.

What Customer Support Options Are Available?
Support for Dahabshiil is available via live chat, email, phone for money transfers done via the website or the app and also at Dahabshiil agent locations if you have sent money from a agent location.
For more information, please visit our website.

What Countries Can I Send Money To and From with Dahabshiil?
Dahabshiil offers services to more than 90 countries, particularly in Africa. This includes Somali, Somaliland, Kenya, Uganda, Nigeria, Ethiopia, Liberia, Rwanda, Djibouti, Soudan, Niger, Zambia and Senegal as well as other international destinations.